pre · sprint · web os

Palm Releases Security Update for webOS

Earlier today, Palm released Palm webOS Update 1.0.4 which addresses security issues in the new mobile operating system.

Palm webOS 1.0.4 does not add any new applications or features to the Pre, but does raise the Sprint configuration to version 1.6. The nature of the security issues that are being addressed with the 1.0.4 update have not been specified.

You can download the Palm webOS 1.0.4 update over the air to your Pre by using the Updates application. For more information, visit the Pre software update page.

att · centro · treo

What’s Up with Palm on AT&T?

I was just looking at the AT&T website, and I noticed that there are no Centro or Treo 750 smartphones available for sale. I’ll admit that both devices, the Palm OS 5 Centro and the Windows Mobile Treo 750 aren’t new devices by any definition, but you would expect that AT&T would still have some units in stock.

I have read some Internet rumors that said that the Palm webOS powered Eos smartphone would be arriving on the AT&T network sometime around the end of the year, but nothing specific. I have also not read anythign that would indicate that Palm is halted the sale of the AT&T smartphones.

Windows Mobile customers can still get the Palm Treo Pro as an unlocked device and use their existing AT&T 3G SIM cards with the device if they wish.

I’ll have to keep an eye on this one.


Palm Reports Q4 and FY 2009 Results

Palm, Inc. today reported that total revenues in the fourth quarter of fiscal year 2009, ended May 29, 2009, were $86.8 million. Gross profit was $20.1 million and gross margin was 23.1 percent. These results include the effects of subscription accounting treatment required by GAAP. In accordance with this methodology,revenues and cost of revenues for the Palm Pre smartphone are deferred and recognized over the product’s estimated economic life.

On a non-GAAP basis, Adjusted Revenues in the fourth quarter totaled $113.2 million, Adjusted
Gross Profit was $30.4 million and Adjusted Gross Margin was 26.8 percent.

“The launch of Palm webOS and Palm Pre was a major milestone in Palm’s transformation; we have now officially reentered the race,” said Jon Rubinstein, Palm’s chairman and chief executive officer. “We have more to accomplish, but the groundwork is laid for a very promising future here at Palm. Our senior management team is capable, motivated and focused on execution; there is a large group of developers waiting to build great applications for Palm webOS; and we have a new product pipeline that we think will set a standard for the industry.”

The company shipped a total of 351,000 smartphone units during the quarter, representing a 6
percent increase from the third quarter of fiscal year 2009 and a year-over-year decline of 62
percent. Smartphone sell-through for the quarter was 460,000 units, down 5 percent vs. the third quarter of fiscal year 2009 and down 52 percent year-over-year.

In addition to the prepared statements that where posted on Palm’s website, there where a few other items of interest that I took away from listening to the conference call.

  • Palm is continuing to wrap up production of the Pre to meet demand
  • US penetration for smartphones is 19%, 11% globally
  • A user experience that delights the customer was mentioned twice
  • The Mojo SDK program is being expanded; everyone will have access by the end of September
  • Palm plans to continue to roll out fixes and software enhancements to webOS that will be free to Pre customers
  • The Pre did not go on sale during Palm’s Q4 period
  • Canada’s Bell Mobility is the next carrier to begin shipping the Pre

I’m really surprised that both Palm’s CEO and CFO where talking about building hardware and software products that delight the customer. That has been a long standing requirement at Palm, and it seems that even through the transition of senior company management, new hardware platforms, and a new mobile operating system, at the core, Palm is still the company that wants to be simply, easy to use products to market. I’m glad to see that delighting the customer is still very much a part of the company’s DNA.

Palm still has a lot of work cut out for them, but after a long and hard road that started two years ago, we finally have a Palm that is really up to the challenge of building some new powerful solutions that we haven’t seen in a long time from the company.

You can read the full Q4 and FY 2009 results document on the Palm website.

apple · dataviz · iphone · motionapps · palm · pre · splashdata

iPhone OS 3.0, webOS 1.0.3 and New Apps

I’m a fan of both Apple and Palm. That is why I’m using a MacBook to write this blog and record my 1SRC Pre|Switcher podcasts. My phone of choice is the Palm Pre smart(er)phone.

This weekend looks like it is going to be a busy one. Just in the last few days, I’ve gotten my hands on new software for both my Apple iPod touch and my Palm Pre.

On Wednesday, Apple released the iPhone OS 3.0 update for existing iPhone and iPod touch devices. I also received copies of DataViz Documents To Go and SplashData File Magic. I’ll have reviews of iPhone OS 3.0 and both both applications soon.

Palm Pre customers will also want to download and install the webOS 1.0.3 update to their phones using the Updates application. If you also use MotionApps Classic on your Pre to run all of your old Palm OS applications, you should read the Classic FAQ before performing the upgrade.

motionapps · palm os · web os

Classic 1.1 Released With Some Bumps In the Road

Along side the Palm webOS 1.0.3 update that went out Friday, MotionApps also released the 1.1.05 Classic update for webOS. Classic is a Palm OS 5 emulation package for webOS.

Classic 1.1 has some nice enhancement baked in, such as:

  • sound support
  • pinch/zoom feature
  • improved keyboard behavior
  • improved process of Palm OS application and data loading
  • enhanced preferences and overall greatly improved stability

The update, unfortunately, didn’t roll out as smoothly as MotionApps would have liked. A note quickly appeared on the MotionApps blog that read:

“We have received reports from some users that they are experiencing issues with Classic after installing the webOS 1.0.3 update on their Pre which at the same time updated Classic 1.0 to Classic 1.1.

If you are experiencing any issues when running Classic after webOS 1.0.3 update, please see an FAQ entry we have posted with a fix.”

The fix, as reported in the FAQ, includes the deletion of the “ClassicApps” folder on the Pre’s storage volume that appears when you mount the Pre to your computers desktop.

The article also states that early adopters of Classic should also delete the Classic ROM Updater application as it is no longer required because the feauteres have been migrated into the Classic 1.1 update.

Classic can be downloaded to your Pre by using the App Catalog program on your Pre. If you chose to use Classic beyond it’s 7 day trial period, you can purchase Classic for $29.99 from the MotionApps website.

web os

Palm webOS Update 1.0.3

On Friday night, Palm launched webOS 1.0.3 as an over the air (OTA) update for their Pre smart(er)phone. To download and install Palm webOS 1.0.3, use the Updates application on the Pre.

webOS 1.0.3 does not install any new application on the Pre, but does address some of the issues that have cropped up during the Pre’s first full two weeks on the market. According to Palm, the webOS 1.0.3 update includes fixes for:

  • Power performance in areas where wireless coverage is sporadic or unavailable has been enhanced.
  • Non-SSL Exchange ActiveSync (EAS) mail servers are now supported.
  • Events created in Google calendar that contain a symbol or accented character in the event name can now synchronize.
  • Changes made to Google events on the phone now sync with Google online within a few minutes.
  • The sync interval for Google events has been decreased from every few hours to every 15 minutes.

This update will also change the Sprint configuration version from 1.4 to 1.5, however, there is no mention as to what this change intails. I have read some speculation on the Internet that this update changes how the cellular radio works. I have not seen any change in coverage or signal strength after the update was applied to my Pre.

You can read the complete list of webOS fixes address in the 1.0.3 update on the Palm website.

apple · iphone

SplashTravel Comes to iPhone/iPod touch

SplashData has recently released its popular SplashTravel suite to the App Store, but with all of the travel utilities combined under one icon. Until now, the suite has been available for Palm’s Treo and Centro smartphones.

SplashTravel for iPhone and iPod touch offers:

  • Trip Organizer for Air, Hotel & Car reservations
  • Flight Tracker with gate, plane, and status info
  • Unit & Currency Converter
  • Tip Calculator
  • World Clock
  • Time Calculator
  • Packing List
  • Expense Report tool
  • lists of country codes, clothing size charts, etc.

Beyond the existing travel applications included in the suite, SplashData also added the powerful Trip Organizer and Home screen features to bring it all together in a cohesive user interface. I really like the idea of the trip organizer because when I travel for work, I always seem to forget something: black socks, a brown belt, toothpaste. I may have to book a trip to Florida just so I can test SplashTravel out!

For more details, visit the SplashData website or jump right over to the Apple App Store.